Inspections: The property manager has the right to enter the property at any time to inspect or perform any tasks, such as repairs and general maintenance.

Personal belongings of any value should never be left unattended. Tzunum Jade declines all responsibility for the loss or theft of jewelry, money, documents or other valuables of any kind. Every time they leave the property, guests must close the windows, lock all doors, and keep their personal belongings safe and secure. Neither Tzunum Jade nor the property owner nor any of their representatives will be responsible for any injury, loss, illness or damage to any guest or guest property.

Pets: Pets are not allowed inside Tzunum Jade.

Damages: The guest agrees to leave the property in good condition and will be responsible for any missing or broken items. They also take responsibility for the actions of all other guests on their reservation. Any damage caused by guests to objects, furniture or goods in general will be their sole responsibility, and must cover the amount of their repair or replacement. The amount to be paid is entirely at the discretion of Tzunum Jade. If the keys are lost, the door key will be changed and the cost will be at the guest’s expense. Additionally, if the guest discovers that they have forgotten an item, they will be charged a shipping cost fee to return it by mail.

Energy saving: Please do not abuse electricity. These mini-split air conditioners cool a room in minutes. Turn off the air conditioning every time you leave the property.

Children: Guests accompanied by minors must watch over them at all times and must never be left unattended. The guest will be responsible throughout their stay for any accident that the minor may suffer within the properties managed by Tzunum Jade.

Noise: The guest must maintain a respectful and considerate behavior towards other guests and neighbors at all times, and try to keep the volume of their conversations and music moderate so as not to disturb others. Quiet hours are between 11 pm and 8 am.